Manager, Sales and Marketing
VERSATILE | ORGANIZED | ENERGETIC
Mélanie has more than 20 years of experience in marketing, sales, project management and logistics. She has worked in various environments, but joined Assistel as a marketing advisor in 2013. Her managerial talents and leadership were quickly recognized, and she became Manager of the Assistance Services team in 2015. Since 2019, she has brilliantly led the sales and marketing teams.
Sales and marketing team
Mélanie’s team keeps an eye on the company’s image, the development of our offer and the partnership with our customers.
We are proactive
Always striving to meet customers’ needs, our team is proactive and makes sure our customers benefit from our expertise and the distinct advantages of our services. Whether through active listening or personalized support, our goal is to continually exceed customers’ expectations.
A successful initiative
To energize a strategy workshop, a client asked us to go beyond the product specification sheet to present our assistance services and demonstrate their advantages for its customers. Our team produced a video clip featuring our assistance coordinators, illustrating the positive customer responses during actual assistance situations. By taking part in the workshop, we were able to contribute actively to the discussions as a strategic partner.
Combining our many strengths
We are part of a large team dedicated to the achievement of a single objective: ensuring the well-being of your customers, everywhere and at all times.