Dynamic | Open | Transparent
Suzanne is an experienced manager who first worked in telecommunications as senior manager of a customer contact centre with more than 250 employees. She then worked as a strategic consultant with companies in various fields, including Assistel, where she carried out an important three-year mandate that served to launch her into the assistance industry. In 2011, she officially took the helm of Assistel as General Manager.
We have developed a strategy with agility central to our approach. It is our major strength and evokes our versatility and collective commitment to realizing our objectives. Using our agility, we can easily solve a multitude of issues, spot possible improvements, and especially guide our customers in a proactive manner so as to enhance their customers’ experience.
Next steps for Assistel
For Suzanne, a Canadian breakthrough over the next few years will be a key factor in Assistel’s success: “We are currently in a national development phase, and I would like to establish strategic partnerships abroad to strengthen our service offer and position Assistel as a staple in the assistance world.”
United we stand
Suzanne is backed by a solid team, whose complementary strengths contribute to achieving the company’s vision.