We are ASSISTEL

Quickly, anytime and anywhere, we have been assisting your customers in emergency or day-to-day life situations for more than 25 years.

Our team of professionals dedicate themselves to preserving your customers’ sense of security, offering them comfort and ensuring their well-being so they regain their peace of mind.

Discover our history.

1990

Evacmed is created and offers travel assistance.

1994-1996

Introduction of legal, psychological and daily living assistance.

1996

Winding-up of Evacmed and integration of its operations with those of Desjardins Financial Security.

1997

Desjardins Financial Security creates the Sigma Assistel subsidiary to expand its white label assistance activities.

1997-2005

Expansion of service offer with successive launches of health, convalescence, estate and roadside assistance services.

2007

The company continues to innovate with the implementation of a unique offer in the area of identity theft.

2008

ISO 9001:2008 quality certification.

2014

The company launches autonomy assistance services to meet the changing needs of an aging population.

2016

Sigma Assistel becomes simply Assistel. The company repositions itself as a strategic partner to insurers using a renewed approach based on four service families: travel, roadside, legal and health assistance.

“Today, we differentiate ourselves through our agility. Our customers’ needs are many and we undertake to demonstrate all the flexibility of a true strategic partner.”

Suzanne Blaquière, General Manager

Assistel