Health Assistance helps people with medical, lifestyle or health-related questions on topics such as vaccinations, exercise and childcare.

Registered nurses, supported by our medical team and advanced computer search and diagnostic tools, always provide answers to customers' questions.

Availability

Our nurses are available 24 hours a day.

Typical questions

• "I am back at home after a difficult operation and would like to know if I can go for walks?"
• "My wife and I are going to Guatemala. I'm told I need certain vaccinations? Can you tell me what they prevent and the possible side effects?"
• "I take XYZ medication 3 times a day. What are the possible side effects?"
• "My doctor sent me for some tests last week and I picked up the results today. Can you help me understand what those tests were for and what the results mean?"
• "My doctor told me to cut salt out of my diet. Are there any substitutes I can use?
• "My spouse is complaining of chest pains. What should I do?"
• "I'm afraid I may be going through menopause. Can you tell me if the symptoms I am experiencing are consistent with this condition and, if so, what treatments are available to relieve some of the unpleasant symptoms?"
• "My son was playing hockey today and is now complaining that his leg hurts. What should I do?"