Purpose
	Travel Concierge Service helps people who travel, overseas and across the country, and need answers to travel related questions and assistance with services they may need while traveling. We can help them prepare for a trip, answer their questions concerning local activities, customs and practices, or help them replace lost documents and luggage.
	Key expert contacts
	Highly trained Assistance Coordinators, accessing our preferred suppliers network database and using computer based research tools, are always available to answer the customers' questions and coordinate personal and travel needs.
	Availability
	Our assistance coordinators can be accessed 24 hours a day.
	Typical questions
	"…I am planning a trip to Japan and would like to know what their tipping habits are, and if there are sales or service taxes applicable." "…I ran into a problem while traveling in Spain and need a local lawyer and accountant to help me with the professional details. Can you provide me with a referral?" "…I am in Fort Lauderdale and just realized I forgot medication I thought I wouldn't need. Can you arrange for shipping and delivery of my pills at my hotel?" "…I am driving to Calgary and will be arriving at dinner time. Can you find me a good French restaurant and the directions? Can you make reservations for my 2 business guests and myself?" "…I have an evening to spend in Vancouver. I know there is a Canucks game tonight. Can you try to find me some tickets? I am willing to spend approximately $200 for two tickets." "…Can you tell me what vaccines and visas I need if I am going to Brazil?"
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	Chubb Masterpiece Assist is provided through Sigma Assistel, a global leader in assistance services. While Chubb believes that the services of Sigma Assistel are of the highest quality, Chubb does not assume any responsibility for and will not be liable for, loss or damage arising from the use of the services provided by or through Sigma Assistel. Chubb refers to the Chubb Insurance Company of Canada a division of the Chubb Group of Insurance Companies. This literature is descriptive only. Actual coverage is subject to the language of the policy as issued. Chubb refers to the Chubb Insurance Company of Canada a division of the Chubb Group of Insurance Companies. This literature is descriptive only. Actual coverage is subject to the language of the policy as issued.